Inqubomgomo yokukhansela

UKUBHUKA NOKUKHOKHA

At Tanzania Safari Experience, sikholelwa ekwenzeni inqubo yakho yokubhuka icace futhi iqonde. Uma uhambo lwakho seluqinisekisiwe, sizokunikeza i-invoyisi. Ukuze uvikele ukubhukha kwakho, kudingeka idiphozithi engabuyiswa. Kuma-safari okukhempa, izinkambo zokuhamba ngezinyawo, kanye nokukhuphuka kweKilimanjaro, idiphozithi ingu-25%. Kuma-safari okulala kanye nokubhukha amahhotela, idiphozithi ingu-50%. Uma ubhukha indawo yokuhlala kuphela, inkokhelo ephelele iyadingeka ngesikhathi sokuqinisekiswa. Wonke amadiphozithi kumele akhokhwe zingakapheli izinsuku ezingu-14 zokuthola i-invoyisi yakho, futhi sicela uqaphele ukuthi izindleko zasebhange noma izimali zokudlulisa ziyisibopho seklayenti.

Ibhalansi esele kumele ikhokhwe kungakapheli amasonto ayisishiyagalombili (izinyanga ezimbili) ngaphambi kokuqala kohambo lwakho. Inkokhelo ngesikhathi ibalulekile, futhi Tanzania Safari Experience inelungelo lokukhansela noma yikuphi ukubhukha okungakakhokhwa ngokugcwele ngesikhathi sokugcina. Uma ubhukha ngomzuzu wokugcina ungaphansi kwezinyanga ezimbili ngaphambi kosuku lokuhamba, sidinga inkokhelo ephelele ngokushesha lapho kuqinisekiswa.

Zonke izinkokhelo zenziwa ngamaDola ase-US (USD). Njengoba abahlinzeki bethu nabo bekhokhelwa ngama-USD, ukushintshashintsha kwezinga lokushintshanisa kungase kwenzeke ngezinye izikhathi phakathi kwesikhathi sokubhukha nesikhathi sokukhokha. Ezimweni ezinjalo, noma yimuphi umehluko obangelwa izinguquko zezinga lokushintshanisa uzodluliselwa kuklayenti.

Ngokulandela le mihlahlandlela yokukhokha, singaqinisekisa inqubo yokubhukha ebushelelezi nephephile yohambo lwakho lwe-safari.

IMIBANDELA YOKUBHUKA

Ukubhukha kufanele kwenziwe kusenesikhathi ukuze kuqinisekiswe uhambo olufunayo, uhambo, kanye nosuku lokuhamba. Ukubhukha nokubhukha kungenziwa nge-imeyili, ngocingo, noma ngokusebenzisa ifomu lokubhuka elikuwebhusayithi yethu. Ukubhukha okwenziwe ngocingo kuzobhukelwa izinsuku ezi-5 zokusebenza ngaphandle kwesibopho. Ngokubhukha ngocingo, kuzodingeka uqinisekise ukubhukha kwakho ngokusithumelela ifomu lokubhuka eligcwalisiwe nge-imeyili noma ngeposi kanye nediphozithi efanele zingakapheli izinsuku ezi-5; ngaphandle kwalokho, ukubhukha kwakho ngocingo ngeke kwamukelwe.

Ukubhukha kwakho kuqinisekiswa ngokugcwele uma sithola u-25% wediphozithi engabuyiswa ku-akhawunti yethu yasebhange. Ukubhukha kanye nokuqinisekiswa kwethu kubhekwa njengesivumelwano esibophayo phakathi kwakho nawe Tanzania Safari Experience.

Iklayenti kumele libe ngaphezu kweminyaka eyi-18. Uma kwenzeka iklayenti libhukha Tanzania Safari Experience Uma ebhukha iqembu labagibeli hhayi yena kuphela, iklayenti liqinisekisa ukuthi linegunya lokusayina inkontileka egameni labo bonke abanye abantu okukhulunywe ngabo efomini lokubhukha.

Kungumthwalo wemfanelo weklayenti ukwazisa abanye abagibeli ngakho konke ukubhukha kanye nemigomo nemibandela yethu. Bonke amakhasimende kumele afunde imigomo nemibandela kuwebhusayithi yethu. Ngokwenza inkokhelo yokuqala, iklayenti liqinisekisa ukuthi lona kanye nabo bonke abanye abagibeli okukhulunywe ngabo efomini lokubhukha sebeyifundile, bayiqondile, futhi bayivumile yonke imigomo nemibandela. Bonke abagibeli bayavumelana nemibandela yethu yokukhokha kungakhathaliseki ukuthi basayine inkontileka ngokuqondile noma cha.

Ngaphambi kokubhuka, sicela uqinisekise ukuthi wonke amagama abagibeli, ubuzwe, kanye nezinsuku zokuzalwa zilungile. Noma yiziphi izindleko ezivela emininingwaneni engalungile zizothwalwa yiklayenti.

Uhambo oluqinisekisiwe kanye nezinhlelo zohambo azikwazi ukudluliselwa kwezinye izinsuku. Sicela uhlole ukuthi yini efakiwe ngaphambi kokubhukha. Izikhalazo eziphakanyiswe ngemuva kokubhukha ngeke zicatshangelwe.

UKUBHUKA SEKUPHELE KWANGAPHAMBI KWESIKHATHI

Uma ubhukha ngomzuzu wokugcina okwenziwa ngaphansi kwamasonto amabili ngaphambi kokufika, ibhalansi esele kumele ikhokhwe ngokheshi (USD) lapho ufika nangaphambi kokuba uhambo luqale. Ama-lodge namahhotela awafakiwe kulo mthetho futhi adinga inkokhelo ephelele kusenesikhathi.

Ngokubhukha sekwephuzile, amanani ohambo angashintsha uma indawo yokuhlala ingatholakali. Kuzohlelwa indawo yokuhlala ehlukile yesigaba esifanayo, futhi noma yimuphi umehluko wentengo kumele ukhokhwe yikhasimende.

IZINGUQUKO ZENDLELA NEZIMALI

Izinguquko ezenziwe kuze kube yizinsuku ezingu-60 ngaphambi kokuhamba zikhokhiswa imali yokuphatha engu-USD 100 ngomuntu ngamunye, kanye nanoma yiziphi izindleko ezengeziwe. Izinguquko ezenziwe ngaphansi kwezinsuku ezingu-60 ngaphambi kokuhamba zikhokhiswa imali yokukhansela.

Izinguquko eziceliwe ngemva kokuhamba kohambo azibuyiselwa, futhi Tanzania Safari Experience akamukeli sibopho ngezindleko ezengeziwe.

UKUKHANSELA NOKUBUYISELWA KWEMALI

UKUKHANSELA KWAKHO

Konke ukukhansela kumele kwenziwe ngokubhaliwe ku- Tanzania Safari ExperienceUsuku esithola ngalo ukukhanselwa okubhaliwe lubhekwa njengosuku lokukhansela. Ukubuyiselwa kwemali kuzokhishwa ngaphandle kwezimali zokukhansela ezifanele kanye nezindleko ezingabuyiselwa ezikhokhiwe kakade kubaphakeli.

Ukwehluleka ukukhokha ngokugcwele ngaphambi kosuku lokugcina kuzobhekwa njengokukhansela yiklayenti.

Imali yokukhansela:

  • Izinsuku ezingu-41–60: 30% we-invoyisi iyonke

  • Izinsuku ezingu-31–40: 40% we-invoyisi iyonke

  • Izinsuku ezingu-21–30: 50% we-invoyisi iyonke

  • Izinsuku ezingu-11–20: 60% we-invoyisi iyonke

  • Izinsuku ezingu-02–10: 70% we-invoyisi iyonke

  • Kungakapheli amahora angu-48 noma ngemuva kokuqala kohambo: 100% (akukho mbuyiselo)

UKUKHANSELA YITHI

Tanzania Safari Experience inelungelo lokukhansela noma yimaphi amalungiselelo. Ezimweni ezinjalo, kuzonikezwa enye indlela noma kukhishwe imbuyiselo ephelele. Akukho mbuyiselo ekhokhwayo ngezimo ze-force majeure ngemuva kokuqala kohambo.

Ukubuyiselwa kwemali kwezinsizakalo ezikhanseliwe kuzocutshungulwa zingakapheli izinsuku ezingu-14-30, kuye ngezikhathi zokubuyiselwa kwemali komhlinzeki. Akukho ukubuyiselwa kwemali okuyingxenye okuzonikezwa ngezinsizakalo ezingasetshenziswanga.

UKUSHINTSHA

Sigodla ilungelo lokushintsha amalungiselelo ngenxa yezici ezingaphezu kwamandla ethu njengesimo sezulu, izimo zomgwaqo, izinkinga zokuphepha, noma amashejuli ezindiza. Sizohlala senza izinto ngokwenzuzo yeklayenti.

ISIBOPHO NEMIBANDELA YETHU

Tanzania Safari Experience, amanxusa ayo, kanye nabasebenzi abangaphansi kwayo basebenza njengamanxusa kuphela futhi abanasibopho sokulimala, ukulahlekelwa, umonakalo, ukubambezeleka, noma izehlakalo ezingalindelekile ezingaphezu kwamandla ethu. Umthwalo wemfanelo unqunyelwe ezinsizeni ezihlelwe futhi ziqinisekiswe yithi.

UMSHWALENSE WOKUHAMBA

Sincoma kakhulu umshwalense wokuhamba ophelele ohlanganisa izindleko zezokwelapha, ukuphuma, ukukhansela, kanye nokulahlekelwa komuntu siqu. Tanzania Safari Experience inelungelo lokwenqaba ukuhlanganyela kunoma ubani obhekwa njengongafaneleki ohambweni.

IMITHETHO YEPAKI LIKAZWELONKE NEMIGOMO YOKUTHWALA IMTHWALO

Yonke imithetho yepaki kumele ilandelwe. Imithwalo inqunyelwe esikhwameni esisodwa esithambile ngomuntu ngamunye (ubuningi obungu-15 kg wezindiza zangaphakathi). Imithwalo eyengeziwe ingase ikhokhe imali eyengeziwe.

IMIBHALO

Amakhasimende kumele aphathe amadokhumenti okuhamba asemthethweni. Tanzania Safari Experience akanacala ngokwenqatshelwa ukungena ngenxa yokuntuleka kwamadokhumenti noma okungavumelekile.

IZIKHALAZO

Noma yiziphi izikhalazo kumele zibikwe ngokushesha kumqondisi wethu noma kubameleli bethu. Izikhalazo ezibhaliwe kumele zithunyelwe zingakapheli izinsuku ezingama-28 ngemuva kokuphothulwa kohambo.

AMA-IMEYILI

Uma ungatholi impendulo evela ku- Tanzania Safari Experience zingakapheli izinsuku ezintathu zokusebenza, sicela uthumele kabusha i-imeyili yakho.

PHOTOGRAPHY

Tanzania Safari Experience bangasebenzisa izithombe namavidiyo athathwe ngesikhathi sokuvakasha ngezinjongo zokukhangisa ngaphandle kokuthi kucelwe ngenye indlela ngokubhala ngesikhathi sokubhuka.