Inqubomgomo yobumfihlo
Tanzania Safari Experience
I-Africa TS Experience Limited
Kugcine ukubuyekezwa: June 2026
1. Isingeniso
Tanzania Safari Experience (“thina,” “yethu,” noma “thina”) iqhutshwa yi-Africa TS Experience Limited. Sizibophezele ekuvikeleni ubumfihlo bakho nasekuphatheni ulwazi lwakho lomuntu siqu ngendlela efanele.
Le Nqubomgomo Yobumfihlo ichaza indlela esiqoqa, sisebenzisa, sigcina, futhi sivikele ngayo ulwazi lwakho uma uvakashela iwebhusayithi yethu, ucela ikhotheshini ye-safari, uxhumana nathi, noma ubhukha izinsizakalo zethu.
Ngokusebenzisa iwebhusayithi noma izinsizakalo zethu, uyavumelana nemikhuba echazwe kule Nqubomgomo Yobumfihlo.
2. Ulwazi Esiluqoqayo
Singase siqoqe ulwazi olulandelayo:
Ulwazi lomuntu siqu
- Igama eligcwele
- Ikheli le-imeyili
- Inombolo yocingo
- Inombolo ye-WhatsApp
- Izwe Ohlala kulo
- Izinsuku zokuhamba
- Inani labahambi
- Izintandokazi ze-Safari
- Izicelo ezikhethekile zinikezwa ngokuzithandela
Ulwazi Lokubhuka
- Ulwazi lwepasipoti uma ludingeka ezindizeni noma ezimvumeni
- Imininingwane yokuxhumana ephuthumayo
- Izintandokazi zendawo yokuhlala
- Imininingwane yendiza enikezwe nguwe
Ulwazi Technical
Uma uvakashela iwebhusayithi yethu, singase siqoqe ngokuzenzakalelayo:
- Ikheli le-IP
- Uhlobo lwesiphequluli
- Imininingwane yedivayisi
- Amakhasi avakashelwe
- Idatha yokusetshenziswa kwewebhusayithi
- Amakhukhi kanye nedatha yokuhlaziya
3. Silusebenzisa Kanjani Ulwazi Lwakho
Sisebenzisa ulwazi lwakho ukuze:
- Phendula imibuzo ye-safari
- Lungiselela izingcaphuno kanye nezinhlelo zohambo
- Ukubhukha kwenqubo
- Hlela indawo yokuhlala, ezokuthutha, izindiza, kanye nemisebenzi
- Khuluma mayelana ne-safari yakho
- Nikeza ukwesekwa kwamakhasimende
- Thuthukisa iwebhusayithi yethu namasevisi
- Ukuthobela izibopho zomthetho
- Vimbela ukukhwabanisa nemisebenzi engagunyaziwe
Sizosebenzisa ulwazi lwakho ngezinjongo zebhizinisi ezisemthethweni kuphela.
4. Ukwabelana Ngolwazi Lwakho
Asithengisi idatha yamakhasimende.
Singabelana ngolwazi nabantu besithathu abathembekile uma kudingeka ukuze sinikeze izinsizakalo zakho zokuhamba, okuhlanganisa:
- Ama-lodge namahhotela
- Amapaki kazwelonke kanye neziphathimandla
- Izindiza kanye nabaqhubi bezinkampani eziqashayo
- Abahlinzeki bezokuthutha phansi
- Abahlinzeki bokucubungula izinkokhelo
- Izikhungo zikahulumeni lapho kudingeka khona ngokomthetho
Ulwazi oludingekayo kuphela ekulethweni kwezinsizakalo oluzokwabelwana ngalo.
5. Marketing Communications
Singaxhumana nawe mayelana nalokhu:
- Ukuphenya kwakho
- Izibuyekezo ze-Safari
- Ulwazi oluhlobene nokuhamba
Ungacela ukuyeka ukuthola ukuxhumana kokumaketha nganoma yisiphi isikhathi.
6. Ukuphepha Kwedatha
Sisebenzisa izinyathelo zokuphatha ezifanele, zobuchwepheshe, kanye nezokuhlela ukuvikela ulwazi lomuntu siqu ku:
- Ukufinyelela okungagunyaziwe
- Ukudalula
- Ushintsho
- Ukulahlekelwa
- Ukusetshenziswa Kabi
Noma kunjalo, akukho sistimu yokudlulisa noma yokugcina i-inthanethi engaqinisekiswa ngokuphepha okungu-100%.
7. Ukugcinwa Kwemininingwane
Sigcina ulwazi lomuntu siqu kuphela uma kudingeka ukuze:
- Ukuhlinzeka ngemisebenzi
- Izibopho zomthetho
- Izidingo ze-Accounting
- Ukuxazulula izingxabano
Ngemva kwalesi sikhathi, ulwazi lungasuswa ngokuphephile.
I-8. Amakhukhi
Iwebhusayithi yethu ingasebenzisa amakhukhi namathuluzi okuhlaziya ukuthuthukisa ulwazi lomsebenzisi kanye nokusebenza kwewebhusayithi.
Ungakhubaza amakhukhi ngezilungiselelo zesiphequluli sakho, yize ezinye izici zewebhusayithi zingase zingasebenzi kahle.
9. Ukudluliswa Kwedatha Yamazwe Ngamazwe
Ngenxa yokuthi izinsizakalo zokuhamba zifaka amakhasimende nabaphakeli bamazwe ngamazwe, ulwazi lwakho lungacutshungulwa emazweni angaphandle kwezwe lakini.
Ngokusebenzisa izinsizakalo zethu, uyavuma ukudluliselwa okunjalo lapho kudingeka khona ukuze kuhlinzekwe izinsizakalo.
10. Amalungelo akho
Ngokuya ngemithetho esebenzayo, ungacela:
- Ukufinyelela kudatha yakho yomuntu siqu
- Ukulungiswa kolwazi olungalungile
- Ukususwa kolwazi lapho kuvunyelwe khona ngokomthetho
- Ukuvinjelwa kwemisebenzi ethile yokucubungula
Izicelo zingathunyelwa kusetshenziswa imininingwane yokuxhumana engezansi.
11. Amawebhusayithi Eqembu Lesithathu
Iwebhusayithi yethu ingaba nezixhumanisi eziya kumawebhusayithi angaphandle. Asinawo umthwalo wemfanelo ngemikhuba yobumfihlo noma okuqukethwe kwamawebhusayithi ezinkampani zangaphandle.
12. Izinguquko Kule Nqubomgomo
Singase sibuyekeze le Nqubomgomo Yobumfihlo ngezikhathi ezithile. Izinguquko ziqala ukusebenza uma zishicilelwa kuwebhusayithi yethu.
I-13. Ulwazi lokuxhumana
Tanzania Safari Experience
I-Africa TS Experience Limited
📍 Mianzini, Arusha, Tanzania
📞 +255 677 889 960
📱 WhatsApp: +255 740 842 892
📧 info@tanzaniasafariexperience.com
🌐 https://tanzaniasafariexperience.com
Inqubomgomo Yokubhukha, Ukukhansela kanye Nokubuyiselwa Imali
Tanzania Safari Experience
I-Africa TS Experience Limited
Kugcine ukubuyekezwa: June 2026
1. Isiqinisekiso Sokubhuka
Ukubhukha kubhekwa njengokuqinisekiswa kuphela ngemva kokuthi:
- Irisidi yediphozithi edingekayo noma inkokhelo ephelele; kanye
- Isiqinisekiso esibhaliwe esivela ku- Tanzania Safari Experience.
Ukutholakala akuqinisekisiwe kuze kube yilapho kukhishwa isiqinisekiso.
I-2. Izinkokhelo
Izinkokhelo zingenziwa ngezindlela zokukhokha ezivunyiwe ezinikezwe yi- Tanzania Safari Experience.
Noma yiziphi izindleko zasebhange, izimali zokudlulisa, izimali zokuguqula imali, noma izimali zokucubungula inkokhelo zihlala ziyisibopho somhambi ngaphandle kokuthi kuvunyelwene ngenye indlela ngokubhala.
3. Ukukhanselwa yi-Traveler
Zonke izicelo zokukhansela kumele zithunyelwe ngokubhala nge-imeyili.
Izindleko zokukhansela zingasebenza kanje:
Ngaphezu kwezinsuku ezingu-60 ngaphambi kokufika
Ukubuyiselwa kwemali ekhokhiwe, izindleko ezingatholakali kalula kanye nemali yokuthengiselana.
Izinsuku ezingu-31-60 ngaphambi kokufika
Kungasebenza imali yokukhansela efika ku-50%.
Izinsuku ezingu-15-30 ngaphambi kokufika
Kungasebenza imali yokukhansela efika ku-75%.
Izinsuku ezingu-14 noma ngaphansi ngaphambi kokufika
Kungasebenza imali yokukhansela efika ku-100%.
Inani langempela lembuyiselo lingahluka kuye ngezinqubomgomo zokukhansela umhlinzeki kanye nezinsizakalo ezingabuyiselwa imali esezivele ziqinisekisiwe.
4. Izindleko Ezingabuyiswa
Izindleko ezithile zingase zingabuyiselwa, okuhlanganisa:
- Izimvume zepaki
- Izimali zokulondoloza
- Izindiza zasekhaya
- Izindiza ze-Charter
- Amadiphozithi ehhotela
- Izimali zeVisa
- Umshwalense wokuhamba
- Izimvume ezikhethekile
Imithetho yomhlinzeki wenkampani yangaphandle ingase ishintshe amashejuli okubuyiselwa kwemali ajwayelekile.
5. Izinguquko Ezicelwe Abahambi
Izinguquko ohambweni ngemva kokuqinisekiswa zingaholela ku:
- Izindleko ezengeziwe
- Izinhlawulo zomhlinzeki
- Umehluko wezindleko
- Izinguquko zesilinganiso sendawo yokuhlala
Sizokwazisa abahambi nganoma yiziphi izindleko ezifanele ngaphambi kokuqhubeka.
6. Ukukhansela nge Tanzania Safari Experience
Sigodla ilungelo lokukhansela noma lokushintsha amalungiselelo ngenxa yalokhu:
- Phoqa imicimbi ye-majeure
- Imikhawulo kahulumeni
- Izinkinga zokuphepha
- Izinhlekelele zemvelo
- Isimo sezulu esibukhali
- Izimo ezingaphezu kwamandla ethu afanele
Lapho kungenzeka khona, kunganikezwa amanye amalungiselelo noma amakhredithi okuhamba esikhathini esizayo.
I-7. I-force majeure
Tanzania Safari Experience ngeke sibe nesibopho sokubambezeleka, ukukhansela, ukulahlekelwa, ukulimala, noma izindleko ezengeziwe ezivela ezenzakalweni ezingaphezu kwamandla ethu, okuhlanganisa:
- Izinhlekelele zemvelo
- Izikhukhula
- imililo
- Ubhubhane noma ubhubhane
- Izenzo zikahulumeni
- Ukungazinzi kwezepolitiki
- Ukuphazamiseka kwezindiza
- Ukuvalwa kwemigwaqo
- Isimo sezulu esibi kakhulu
Ukubuyiselwa kwemali ezimweni ezinjalo kuzoncika enanini elizotholwa ngabaphakeli.
I-8. Ukuhamba Umshwalense
Umshwalense wokuhamba ophelele unconywa kakhulu kubo bonke abahambi.
Umshwalense wokuhamba kufanele uhlanganise:
- Izimo eziphuthumayo zezokwelapha
- Ukukhanselwa kohambo
- Ukubambezeleka kwendiza
- Umthwalo olahlekile
- Ukukhishwa okuphuthumayo
I-9. Umkhawulo Wesikweletu
Tanzania Safari Experience isebenza njengomqhubi wezokuvakasha oxhumanisa izinsizakalo ezinikezwa abaphakeli abazimele.
Ngokwezinga eligcwele elivunyelwe ngumthetho, Tanzania Safari Experience ngeke babe nesibopho ngomonakalo ongaqondile, owenzeka ngengozi, okhethekile, olandelanayo, noma ojezisayo ovela ezinkonzweni zokuhamba, izenzo zomhlinzeki, ukubambezeleka, izimo zezulu, ukubukwa kwezilwane zasendle, noma izenzakalo ezingaphezu kwamandla ethu.
Akukho lutho kule nqubomgomo olukhipha umthwalo wemfanelo lapho ukukhishwa kungavunyelwe ngumthetho osebenzayo.
I-10. UMthetho Obusayo
Le migomo izolawulwa yimithetho yeRiphabhulikhi Ehlangene yaseTanzania.
Noma yiziphi izingxabano zizolawulwa yizinkantolo ezifanele zaseTanzania.
Ulwazi lokuxhumana
Tanzania Safari Experience
I-Africa TS Experience Limited
I-WhatsApp: + 255 740 842 892
Ifoni: + 255 677 889 960
Iwebhusayithi: https://tanzaniasafariexperience.com
